Sunday, July 12, 2009

SharePoint workflows not starting Automatically

I did some work on a site recently and the workflow as simple as it was not automatically kicking off. After doing some research I kept finding links to a Microsoft KB explaining why this may happen after upgrading to SharePoint Service Pack 1. However the installation was fully upgraded to the most recent version and none of the items mentioned in the KB were happening on this server. At first I didnt have access to central administration. Once I got in the first place I checked was the Timer Job Status. Everything was successful here. Then I realized that it may be a Alternate Access Mapping (AAM) issue. Turns out that the outside URL was not even set up in the AAM. Adding this url to the internet zone and restarting IIS solved the problem. If you are unfamilar with Central Administration here are the steps.


  1. Go to Central Administration

  2. Go to Operations

  3. Go to Alternate Access Mappings (under Global Configuration)

  4. Click on Edit Public Urls

  5. Ensure you have the right Web Collection selected

  6. Enter in the public facing URL into the Internet field

  7. Click Save

  8. Restart IIS

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